Privacy policy

1. Data controller. Anthony Chen, sole trader (EI), 4 rue Jules Lefebvre, 75009 Paris, France. Contact: support@digifluence.fr.

2. Data collected. Identity and contact details (name, address, email, phone); order data (products, amount, history); payment data (processed directly by our payment provider; we never access your full card number); browsing data (cookies, see section 8).

3. Purposes and legal bases. Processing and delivering your orders and customer service (performance of the contract); meeting our accounting and legal obligations (legal obligation); sending marketing communications (your consent, withdrawable at any time); improving the site and preventing fraud (legitimate interest).

4. Recipients. Only what is necessary for the order: our technical platform (Shopify), our payment provider, carriers, and our supplier responsible for preparation and shipping.

5. Transfers outside the EU. Some providers, in particular the supplier responsible for shipping, may be located outside the European Union (for example in China). In that case, only the data strictly necessary for delivery (name and address) is transmitted, subject to appropriate safeguards.

6. Retention. Your data is kept as long as necessary for the purposes, then archived per legal periods (in particular 10 years for accounting records).

7. Your rights. Access, rectification, erasure, objection, restriction, portability. To exercise them: support@digifluence.fr. You may also lodge a complaint with the CNIL (www.cnil.fr).

8. Cookies. The site uses cookies necessary for its operation and, subject to your consent, audience-measurement and advertising cookies. You can accept, refuse or configure them at any time via the dedicated banner. Non-essential cookies are placed only after consent.

9. Contact. support@digifluence.fr